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  • How long does shipping take?
    Orders typically ship within 5 business days. Delivery times depend on your location, shipping method chosen at checkout, and Holiday delivery times.
  • Do you ship internationally?
    Unfortunately not at this time.
  • What is your return policy?
    Due to the nature of our products, we do not accept returns on tea. If there is an issue with your order, please contact our support team, and we’ll be happy to assist you.
  • How do I contact customer service?
    You can reach us through our Contact Us page, or via email at info@theblkbar.com .
  • Do you offer caffeine-free tea options?
    Yes! We have herbal teas perfect for any time of day.
  • How should I store my tea?
    Store tea in a cool, dry place away from light and strong odors, preferably in an airtight container.
  • Can I re-steep my tea leaves?
    Absolutely! Many teas, especially loose-leaf teas, can be re-steeped multiple times but may have a slightly different flavor profiles each time.
  • What’s the best way to brew tea?
    Each tea has specific brewing instructions, including water temperature and steeping time. Check the label on your tea package for details.

Frequently Asked Questions

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